Refund policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and refunds under the following conditions:
Returns
- Items can be returned within 30 days of delivery.
- Products must be unused, unopened, and in their original packaging with all included accessories.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- To initiate a return, please contact us at spacebloomnewyork@gmail.com with your order number and reason for return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
- Shipping fees are non-refundable.
Damaged or Incorrect Items
- If you receive a damaged or incorrect product, please contact us within 7 days of delivery with photos of the issue. We will replace the item or issue a full refund.
For any questions, reach out to us at spacebloomnewyork@gmail.com